FAQs
Kairali Ayurvedic Products provides answers to some of the question related to our services and products.
Kairali takes into consideration the authenticity with which product are made. Our special R&D team tests the quality of the product before selling it in the market.
Kairali maintains a high level of quality control and gives much importance in its packaging. So that the products do not get damaged, it is sealed inside and then packed inside with well-made boxes.
Yes, our Ayurvedic products are AYUSH certified.
The address is Drug Ocean LLC, 221 River Street, Suite 9063, Hoboken, NJ07030. The contact number is 18887084467.
Our products are made from natural resources; hence, they do not have any side-effects.
Apart from buying at www.kairaliproducts.us, the other option to buy Kairali Ayurvedic Products can be found at https://www.kairaliproducts.us/find-store/
Ayurvedic Products are entirely safe to be used as they are made from natural sources and no chemicals are used in the process, we recommend to take the advice from the physician before using the product.
No, there are no hidden charges as all costs of the products are inclusive of all taxes.
For any query, complaints, and solutions you can call or e-mail us between 10 am to 6 pm. If any question arises post business hours (6 pm), you can give us a missed call, and we will get back to you in the next 24 hours (in case of business day).
You can call us at- 18887084467
E-mail us at- sales@kairaliproducts.us
The following steps are to be followed to place an order for Kairali:
- Click or search for any product at www.kairaliproducts.us
- Click on the Add to Cart or BUY NOW button.
- Then click on GO TO CHECKOUT and fill in the necessary credentials, proceed with the payment page and place your order successfully, you will get an order confirmation email (If the payment has been made successfully).
- If in case of queries, you can call our help desk at 18887084467.
Yes, you can do so. You need to fill the address at the ‘Billing Address’ and the address where you want to be shipped in the ‘Shipping Address”.
Once you place an order and make the payment for a product by using Paypal, a confirmation mail or message will be sent to the registered E-mail. This is how you can know that the order is confirmed.
Yes, you can leave the items on the cart; however, the price and availability will be reflected on a real-time basis. A sign-in is required at the time of adding items in your cart.
Yes, it is highly recommended to have an account with Kairali before placing an order.
You can sign up for www.kairaliproducts.us by merely providing us with the name, email address, contact number and password of your choice. To sign up kindly click the following link-https://www.kairaliproducts.us/customer/account/create/
Singing up with www.kairaliproducts.us allows you to do the following-
- Track all the past and present orders at any time.
- Notifications of the products as soon as they are back in stock.
- Rate and review products.
- Fill the email address and payment details only once.
Unfortunately, you cannot order a product that is out of stock.
If you are facing a problem to register yourself, call at our help desk number- 18887084467.
You can make the changes to your order while you are in the process of ordering the product. However, once, your order is confirmed, then there is no other option to change the contents of the order.
No, we will soon start the accepting orders through the phone.
Yes, State Taxes is inclusive in the price of the product. However, shipping charges are levied.
If you are facing any problem while purchasing the product, you can call our customer care number 18887084467.
Cancellation of the order is possible before the shipment. However, if one wants to cancel the products after the shipment is dispatched, then our customer service would help you in this matter. You can call 18887084467 and talk with our representative.
Sorry for the inconvenience caused. However, if any item is missing from your order, then you can contact our customer service at 91 9555156156 and get the query resolved.
Sorry, once the order is placed and it is confirmed, the order cannot be modified. You will have to cancel and place a new order.
You can call our Customer Care Number 18887084467 to resolve the problem.
You can call our Customer Care Number 18887084467 to resolve the problem.
Click on My Orders after successfully logging into your account and then click on your respective order to get your invoice. Download the pdf file, and you can get your invoice.
Yes, we do charge extra for shipping.
No, we do not do 24 hours shipping.
After your order is confirmed, we deliver the products with the help of the reputed courier companies that we are connected. An E-mail will be sent that contains the tracking ID of the order so that you can track the order and know the status of the delivery.
We ship our products all over India (subject to the pin code delivery of our courier partner).
Log in to your account with your password and then go to My Orders and click on your respective order which you want to track. A tracking ID is mentioned, and from there you can track your order.
No, COD option is not applicable on our website.
Currently, this option is NOT APPLICABLE
We offer payments from Paypal only.
Once you have selected the items to be purchased and added them in your cart, proceed to checkout and click on PayPal to pay for the order online.
We offer an only online mode of payment.
Once the refund payment is initiated, it would take 10-15 business days to be refunded.
We use reputed security platforms and is 100 % safe to be used as it is protected by multiple layers of security.
There are specific reasons for which your order payment might be rejected:
- Internet Connection may be disconnected
- PayPal username/password was mentioned incorrectly.
- Any technical issue
In case your amount has been debited and did not receive any confirmation order, kindly call at our customer care number 18887084467 or email us at sales@kairaliproducts.us. If you have received a transaction ID or Reference ID for your order kindly share the screenshot with your Name, Contact Number and E-Mail ID.
All unused products or products that are damaged while shipping would be eligible for return.
You can call our Customer Care Number 18887084467 to resolve the query.
Once the refund process is initiated, it would take 10-15 business days for the amount to get refunded.
You can call our Customer Care Number 18887084467 or email us at sales@kairaliproducts.us to resolve the query.