Returns

Our return policy lasts 7 days. If 7 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.

To be eligible for a product return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted (if applicable)

Any item not in its original condition, damaged or missing parts, not due to our error or any item that is requested for return more than 7 days after delivery.

Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also inform you of the approval or rejection of your refund.

If your request is approved, then your refund will be processed, and a credit will be applied to your credit card or original method of payment, within a 7 business days.

Late or missing refunds (if applicable)

If you haven’t received a refund yet, first recheck your bank account or contact your credit card company, it may take 10-15 days for the amount to be credited back to your account.

If you have not received the refund, contact your bank. There is often some processing time before a refund is processed.

If you’ve done all of this and you still have not received your refund yet, please contact us at sales@kairaliproducts.us.

Exchanges (if applicable)

We only replace items if they are defective or damaged received by us. If you need to exchange it for the same item, send us an email at sales@kairaliproducts.us. We will guide you on the same.

Shipping

To return your product, send us an email at sales@kairaliproducts.us or call us at 18887084467, we will guide you on the same.

You will be responsible for returning the products to us. Shipping costs are refundable with a valid receipt. If you receive a refund, the cost of return & shipping charges will be refunded.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

It would help if you consider using a trackable shipping service or purchasing shipping insurance for guaranteed delivery. We don’t guarantee that we will receive your returned item.

If you use shipping insurance service, that service is non-refundable, only the shipping cost is refundable with a valid receipt.